Access "YOUR ORDERS" BY CLICKING HERE and find out if we have already shipped your order.

IF THE ORDER HAS NOT YET BEEN SHIPPED and therefore has the status New or In Process: We can modify your order. You need to contact our customer service. Access "YOUR ORDERS" HERE.
Click on ORDER DETAILS and send us a communication using the "Request assistance" box at the bottom of the order summary. We remind you that any modification of your order may lead to a delivery delay of about 24/48 hours compared to the date indicated.

IF THE ORDER HAS ALREADY BEEN SHIPPED and therefore has the status Ready or Shipped: It is no longer possible to change your order. The items will arrive at the address you have indicated by the delivery date we have communicated to you, if you want you can request a return once you have received your order (click HERE for all the details). If you want to change the shipping address click HERE.
Click HERE to know the different statuses of your order.

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