Can I change my shipping address?
If YOUR ORDER HAS NOT YET BEEN SHIPPED:
Yes, by contacting customer service. Login HERE to "YOUR ORDERS". Click on ORDER DETAILS and send us a communication using the "Request assistance" box at the bottom of the order summary.
. Please note thatany changes to your order may result ina delay in delivery of approximately 24/48 hours from the date indicated.
If YOUR ORDER HAS ALREADY BEEN SHIPPED:
No, it is no longer possible to change the shipping address. The courier makes two delivery attempts to the address indicated, only after the failure of the last attempt will we be able to change the address and reorganise the shipment. For this reason, we suggest that you contact us to indicate the new delivery address.
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Log into YOUR ORDERS click HERE to find out if your order has already been shipped..
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- Can I cancel an order?
- Can I modify an order?
- Can I order an item which is not available?
- How can I add or remove items from my cart?
- Can I change my shipping address?
- Is it possible to give the courier a delivery timeframe?
- Can I change the order?
- What information about my order will I receive by e-mail?
- Can I order over the phone?
- Why is the delivery date in about 20 days?
- What do I need to place an order over the phone?
- How to place an order
- How do I choose the right size?
- How to place an order: