Log into YOUR ORDERS CLICK HERE and find out if we have already shipped your order.

If YOUR ORDER HAS NOT YET BEEN SHIPPED and therefore has the status New or In Processing:
. We can modify your order. You must contact our customer service. Login HERE to "YOUR ORDERS". Click on ORDER DETAILS and send us a communication using the "Request assistance" box at the bottom of the order summary. Please note that any change to your order may result in a delay in delivery of approximately 24/48 hours from the date indicated. 
IF YOU HAVE ORDERED A PRODUCT THAT YOU HAVE CUSTOMISED, even if it has not yet been shipped but has already been engraved, it is no longer possible to change your order.

If YOUR ORDER HAS ALREADY BEEN SHIPPED and therefore has the status Ready or Shipped:
Your order can no longer be changed. Items will arrive at the address you have given us by the delivery date we have given you, if you wish you can request a return once you have received your order (click HERE for full details). If, on the other hand, you want tochange the shipping addressclick HERE.
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Click HERE to knowthe different statuses of your order.

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