What are the payment methods?
You can decide to pay your orders in different ways:
- Cash payment to the courier: you will pay cash directly to the courier at an additional cost of €2.50. This Option is available only in Italy.
- Bank Transfer: after completing the order, you will be provided with the bank details to transfer the value of your purchase.
- Credit Card: we accept major credit cards. Some cards require Securecode by Mastercard or Verify by Visa. If you don’t own it or remember, you can pay via Paypal.
- Paypal: choose this mode to pay with your Paypal account, with Postepay rechargeable or credit card without Secure Code.
- Klarna: choose this mode to pay for your order in three installments at no extra cost! As soon as your order is shipped, you will receive information from Klarna about how and when you can complete your payment.
- Payment with Store Credit: you can pay the total or partial of your order with the credit generated by a return.
If your order includes Pick&Pay pick-up in one of our stores, you can pay directly at the pick-up in cash, Credit Card, or ATM. Option available only in Italy.
- How do I get a refund?
- I need to change the payment method for my order
- If I choose to pay by bank transfer, when will my order be shipped?
- Was the payment for my order successful?
- How do I get a discount code?
- I forgot to apply the discount code
- How will I receive a receipt or invoice for my order?
- Do discount codes have an expiry date?
- How do I get reimbursed?
- What does cash on delivery payment consist of?
- How do I enter my coupon code?
- Is there a surcharge if I choose cash payment to the courier?
- What are the payment methods?
- Can I pay cash?
- What is Store Credit and how is it used?
- I cannot make payment by Credit Card or PayPal
- Can I pay in cash?
- What are the payment methods?
- I forgot to apply the discount code