How will I receive a receipt or invoice for my order?
The receipt is never placed inside the parcel but can bedownloaded from your dedicated area on our website. Go to "YOUR ORDERS" click HERE, and open the DETAILS of your order and you will find the receipt to download.
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+39 02 87366253Il servizio clienti risponde dal lunedì al venerdì dalle 9:00 alle 19:00
e il sabato dalle 9:00 alle 14:00
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- How do I get a refund?
- I need to change the payment method for my order
- If I choose to pay by bank transfer, when will my order be shipped?
- Was the payment for my order successful?
- How do I get a discount code?
- I forgot to apply the discount code
- How will I receive a receipt or invoice for my order?
- Do discount codes have an expiry date?
- How do I get reimbursed?
- What does cash on delivery payment consist of?
- How do I enter my coupon code?
- Is there a surcharge if I choose cash payment to the courier?
- What are the payment methods?
- Can I pay cash?
- What is Store Credit and how is it used?
- I cannot make payment by Credit Card or PayPal
- Can I pay in cash?
- What are the payment methods?
- I forgot to apply the discount code