I need to change the payment method for my order
If your payment has been unsuccessful, or if you have chosen a payment method that you wish to change to cash on delivery or bank transfer, you can contact us.
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Login HERE to "YOUR ORDERS". Click on ORDER DETAILS and send us a communication using the "Request assistance" box at the bottom of the order summary. We will be able tochange the payment method you have chosen to "Cash on Delivery" or "Bank Transfer", only if the item is still in New status, or In Processing (CLICK HERE to find out the statuses attached to your order)
Please note that any change to your order may result in a delivery delay of approximately 24/48 hours with respect to the date indicated.
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+39 02 87366253Il servizio clienti risponde dal lunedì al venerdì dalle 9:00 alle 19:00
e il sabato dalle 9:00 alle 14:00
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- How do I get a refund?
- I need to change the payment method for my order
- If I choose to pay by bank transfer, when will my order be shipped?
- Was the payment for my order successful?
- How do I get a discount code?
- I forgot to apply the discount code
- How will I receive a receipt or invoice for my order?
- Do discount codes have an expiry date?
- How do I get reimbursed?
- What does cash on delivery payment consist of?
- How do I enter my coupon code?
- Is there a surcharge if I choose cash payment to the courier?
- What are the payment methods?
- Can I pay cash?
- What is Store Credit and how is it used?
- I cannot make payment by Credit Card or PayPal
- Can I pay in cash?
- What are the payment methods?
- I forgot to apply the discount code