PRODUCTS, SIZES,
WARRANTIES

  • Information regarding the size of an item

  • Information about the measures of an article

  • What does the warranty cover?

  • Which size of the ring to buy?

  • Which ring size to purchase?

  • Are the items original and new?

  • Are there other ring sizes besides the ones I see on the website?

  • How does the guarantee work?

  • Do you perform engravings on jewellery?

  • How do I know the size of an item if it is not listed on the product sheet?

  • What is the timeframe for repairs sent under warranty?

  • I need some information not included in the product sheet

  • What does it mean that an item is discontinued?

  • What does it mean that an item is in restock?

  • When will the item be available again?

  • Is it possible to add gift wrapping to the order?

  • Whom can I turn to for warranty claims?

  • What is the difference between kit and gift box?

  • Do the items come with a guarantee?

  • Do you also have a printed catalogue?

  • What are the costs for warranty repair?

  • Do the clocks ship with the battery?

  • Whom should I contact with complaints?

  • How do I search for a product on the site?

  • Do you sell wholesale?

  • How can I return an item?

  • I need assistance on a product under warranty

  • Are items in a single order, whether available or on reservation, shipped together?


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