How can I return an item?
If you would like to return an item, simply follow the return procedure (CLICK HERE for full return instructions).
You will be able to choose to request a refund of the item (HERE THE DETAILS), or Store Credit (HERE THE DETAILS), which is a discount code worth the refund and to be used for a new order.
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e il sabato dalle 9:00 alle 14:00
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- Do you perform engravings on jewellery?
- Information regarding the size of an item
- Information about the measures of an article
- What does the warranty cover?
- I need some information not included in the product sheet
- How can I return an item?
- Is it possible to add gift wrapping to the order?
- How do I know the size of an item if it is not listed on the product sheet?
- How does the guarantee work?
- What are the costs for warranty repair?
- Whom can I turn to for warranty claims?
- I need assistance on a product under warranty
- Are there other ring sizes besides the ones I see on the website?
- Do you sell wholesale?
- What is the timeframe for repairs sent under warranty?
- Are the items original and new?
- Which ring size to purchase?
- When will the item be available again?
- Do the items come with a guarantee?
- Whom should I contact with complaints?
- What does it mean that an item is discontinued?
- Are items in a single order, whether available or on reservation, shipped together?
- What is the difference between kit and gift box?
- What does it mean that an item is in restock?
- How do I search for a product on the site?
- Do you also have a printed catalogue?
- Do the clocks ship with the battery?
- Which size of the ring to buy?