" All products for sale on GioiaPura are accompanied by a certificate of guarantee attesting to the authenticity of the product purchased, with all key features:

- Warranty is void in case of misuse or tampering of the item.
- All products are accompanied by the manufacturer's warranty certificate and are guaranteed by the manufacturer for 24 months, as per the indications in the appropriate warranty booklet. It may happen that some brands have longer warranty timelines.
- The warranty on items purchased on GioiaPura is valid for two years, and is valid in Italy and/or elsewhere depending on the brand; it can be, therefore, usable with all authorized retailers of the purchased brand. It is also possible to send an item back to us under warranty, at the cost of outward shipping only.
- Warranty repair is a free service.
-Warranty repair times, vary by brand. Timelines can range from 60 to 70 working days.


NOTE GioiaPura reserves the right to request a photograph of the item in order to verify if the damaged product is eligible for warranty repair.

If you need assistance on a product to be sent under warranty, CLICK HERE."

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