When will you ship my order?
By logging into the "YOUR ORDERS" and CLICKING HERE, you will find the scheduled shipping and delivery dates.
Orders with items IMMEDIATELY AVAILABLE:
- Payments made by credit card, PayPal or cash on delivery made by 4pm are shipped within the same evening, or within 24 hours if the item is in one of our shops.
- For purchases withpayment by bank transfer, shipment takes place once payment has been received.
- If you have requested an exchange, your new order starts the moment the product to be exchanged arrives in our warehouse.
Orders with items NOT IMMEDIATELY AVAILABLE:
. - For all orders that includereservation items, and therefore are not immediately available, the expected delivery date is indicated at the time of order confirmation (timing may vary depending on the brand). Once all reserved articles have arrived at our warehouse, the order is processed and shipped.
Orders with items BOTH AVAILABLE AND RESERVED:
- Shipping takes place in one go once all products have arrived in our warehouse. For more information CLICK HERE.
- When will you ship my order?
- What is the status of my order?
- In how many days will delivery take place?
- Why haven't I received my order yet?
- How do I use the tracking number?
- I have not yet received my tracking code
- Has my order been shipped?
- How can I get free shipping?
- Can I pay cash on delivery?
- I received a discharged watch
- Can I collect my order at your shops, or pick-up points?
- How do I get updated on the shipment of my order?
- Can shipments to non-EU countries be subject to taxes and customs charges?
- Is it possible to anticipate the delivery date?
- Are deliveries also made on public holidays?
- If I order both available and reserved items will they be shipped together?
- What is the delivery time?
- Why wasn't the receipt inside the parcel?
- Which countries do you deliver to?
- Will the courier always have change for cash on delivery?
- If the courier does not find me at home, what happens?
- Can I enter two different addresses for billing and shipping?
- Are deliveries also made to PO boxes?
- By which courier is my order shipped?
- What is the meaning of the shipping statuses?
- I have received a damaged, defective, wrong or missing item
- Track your order
- How much does shipping cost?
- Which is the courier for the delivery?
- Is it possible to give the courier a schedule?
- I received a damaged, defective, wrong or missing item
- Why did I not received my order yet?