In how many days will delivery take place?
Orders with items IMMEDIATELY AVAILABLE:
- In Italy items are generally delivered within 24/48 hours via GLS express courier. Orders are packaged in such a way as to guarantee the total integrity of the parcel and its contents.
- In the case of shipping to Sardinia and Sicily, Southern Italy and peripheral locations in Italy, delivery may take up to 72 working hours.
. - For international shipping delivery times vary depending on the country, on average 48/72h in Europe, 3/5 working days in the rest of the world.
Orders with items NOT IMMEDIATELY AVAILABLE, and therefore subject to reservation.
You have to wait for the product ordered from our supplier to arrive in our warehouse. In this case, the timing may vary depending on the brand and is shown both in the product sheet of each item and in the order summary. Once all the booked items have arrived at our warehouse, the order is processed and shipped.
Orders that include BOTH AVAILABLE AND RESERVED ITEMS are shipped in one go when all products are available. For more information click HERE.
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Orders that include CUSTOMISED ENGRAVED ITEMS may require a few extra days for the engraving to be completed. In any case, the expected delivery date is indicated in the cart, in the order confirmation email and in your personal area;
- When will you ship my order?
- What is the status of my order?
- In how many days will delivery take place?
- Why haven't I received my order yet?
- How do I use the tracking number?
- I have not yet received my tracking code
- Has my order been shipped?
- How can I get free shipping?
- Can I pay cash on delivery?
- I received a discharged watch
- Can I collect my order at your shops, or pick-up points?
- How do I get updated on the shipment of my order?
- Can shipments to non-EU countries be subject to taxes and customs charges?
- Is it possible to anticipate the delivery date?
- Are deliveries also made on public holidays?
- If I order both available and reserved items will they be shipped together?
- What is the delivery time?
- Why wasn't the receipt inside the parcel?
- Which countries do you deliver to?
- Will the courier always have change for cash on delivery?
- If the courier does not find me at home, what happens?
- Can I enter two different addresses for billing and shipping?
- Are deliveries also made to PO boxes?
- By which courier is my order shipped?
- What is the meaning of the shipping statuses?
- I have received a damaged, defective, wrong or missing item
- Track your order
- How much does shipping cost?
- Which is the courier for the delivery?
- Is it possible to give the courier a schedule?
- I received a damaged, defective, wrong or missing item
- Why did I not received my order yet?