How do I get updated on the shipment of my order?
When your order is shipped, we send you an email confirming the shipment of your purchase. In this communication you will find the tracking link that will allow you to follow your shipment. Whenyour order has been delivered, you will receive another email and a text message if you pay cash on delivery.
Tofind out if your order has been shipped CLICK HERE.
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SERVIZIO CLIENTI
FISSO
+39 02 87366253Il servizio clienti risponde dal lunedì al venerdì dalle 9:00 alle 19:00
e il sabato dalle 9:00 alle 14:00
Il nostro staff è sempre attento alle vostre richieste, provaci!
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- When will you ship my order?
- What is the status of my order?
- In how many days will delivery take place?
- Why haven't I received my order yet?
- How do I use the tracking number?
- I have not yet received my tracking code
- Has my order been shipped?
- How can I get free shipping?
- Can I pay cash on delivery?
- I received a discharged watch
- Can I collect my order at your shops, or pick-up points?
- How do I get updated on the shipment of my order?
- Can shipments to non-EU countries be subject to taxes and customs charges?
- Is it possible to anticipate the delivery date?
- Are deliveries also made on public holidays?
- If I order both available and reserved items will they be shipped together?
- What is the delivery time?
- Why wasn't the receipt inside the parcel?
- Which countries do you deliver to?
- Will the courier always have change for cash on delivery?
- If the courier does not find me at home, what happens?
- Can I enter two different addresses for billing and shipping?
- Are deliveries also made to PO boxes?
- By which courier is my order shipped?
- What is the meaning of the shipping statuses?
- I have received a damaged, defective, wrong or missing item
- Track your order
- How much does shipping cost?
- Which is the courier for the delivery?
- Is it possible to give the courier a schedule?
- I received a damaged, defective, wrong or missing item
- Why did I not received my order yet?